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ĢƵ Policy X-1.11 ĢƵ Policy on Remote Access

  1. ĢƵ
  2. Administration
  3. Policies & Reporting
  4. Policies
  5. Info Governance, Security, & Technology Policies
  6. ĢƵ Policy on Remote Access

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  • Administration
    • Policies & Reporting
      • Policies
        • Info Governance, Security, & Technology Policies
Policy CategoryPolicy OwnerVersion Effective DateReview CycleLast ReviewedPolicy Contact
X. Information Governance, Security & TechnologySVP, General Counsel, and Chief People OfficerMarch 28, 2023Every 2 yearsJanuary 28, 2025Information Governance
  1. Purpose

    ĢƵ understands the need of its Users to access University Information Resources from remote environments. The purpose of this Policy is to protect University Information and Information Resources by providing the standards for remote access to computing resources as well as protect the University from inappropriate use and unauthorized disclosure.

  2. Scope

    This Policy applies to all Users who remotely connect with or to University Information Technology Resources to access University Information and Information Resources.

  3. Definitions

    Defined terms are capitalized throughout this Policy and can be found in the Information Governance Glossary.

  4. Remote Access
    1. When remotely accessing University Information or Information Resources, Users must follow University Information Security policies at all times including the ĢƵ X-1.12 Acceptable Use Policy.
    2. Users must only connect remotely to University Information Resources for approved business use.
    3. Users must follow the password and authentication requirements per the ĢƵ X-1.10 Identity and Access Management Policy.
    4. All remote Information Technology Resources regardless of ownership must have the following appropriate security protections:
      1. Up-to-date anti-virus software,
      2. Up-to-date operating system and relevant security patches, and
      3. Firewall software, if technically feasible.
    5. Only University authorized software shall be used. The University may remove any unauthorized software installed on the University's Information Technology Resources.
    6. Remote access through VPN must be activated only when needed and must be deactivated immediately after it is no longer required.
    7. Any User who suspects or becomes aware of a device used for remote access is lost, stolen, or otherwise removed from the Users' control must contact the ĢƵ technical support service desk as soon as possible by calling1-888-360-8682, or emailingservicedesk@umgc.edu, or contacting Information Security.
    8. Any method of re-routing University traffic beyond the intended endpoint is prohibited unless authorized.
    9. Users are not permitted to download or store Information considered Confidential or containing PII on their personal remote Information Technology Resources. This includes the transfer of such data to a personal (i.e., non-ĢƵ managed) cloud storage or any mobile storage device.
    10. All remote access is subject to monitoring and audit.
  5. Exceptions

    Exceptions to this Policy should be submitted to Information Security for review and approval. If an exception is requested a compensating control should be documented and approved.

  6. Enforcement
    1. Suspected violations will be investigated and may result in disciplinary action in accordance with University codes of conduct, policies, or applicable laws. Sanctions may include one or more of the following:
      1. Suspension or termination of access
      2. Removal of devices determined to be using the University's networking resources inappropriately or in violation of the Acceptable Use Policy.
      3. Termination of employment
      4. Student discipline in accordance with applicable University policies
      5. Civil or criminal penalties
    2. Report suspected violations of this Policy toinfosec@umgc.edu, or to the appropriate Data Steward. Reports of violations are considered Confidential Data until otherwise classified.
    3. The University reserves the right to disconnect any resource from University networks until suspected Security Incidents are resolved.
  7. Standards Referenced
    1. Most recent versions:
      1. USM IT Security Standards
      2. NIST SP 800-171 “Protecting Controlled Unclassified Information in Nonfederal Systems and Organizations”
      3. Cybersecurity Maturity Model Certification (CMMC)
  8. Related Policies
    1. ĢƵ Policy X-1.02 Data Classification
    2. ĢƵ Policy X-1.04 Information Security
    3. ĢƵ Policy X-1.05 Information Security Awareness and Training
    4. ĢƵ Policy X-1.06 Information Security Incident Response
    5. ĢƵ Policy X-1.12 Acceptable Use
    6. ĢƵ Policy X-1.19A Account Management (ĢƵ Learner Community)
    7. ĢƵ Policy X-1.19B Account Management (ĢƵ Workforce)
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Adelphi, MD 20783

  • Academic Calendar
  • Schedule of Classes
  • Submit Transcripts
  • Request Transcripts
  • Events
  • News
  • Administration
  • FERPA
  • Prospective Students
  • Military & Veterans
  • Current Students
  • Partners
  • Media
  • Accessibility
  • Terms & Conditions
  • Privacy Policy
  • Social Media Guidelines
  • Media Protection
  • Title IX/Sexual Misconduct
  • Report Fraud, Waste & Abuse
  • Sitemap
  • Consumer Disclosures & Policies
  • 855-655-8682
  • Help Center
  • More Contact Options
  • Social Links

Mailing Address
No classes or services at this location
3501 University Blvd. East,
Adelphi, MD 20783

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